Spotify Technology S.A. (Spotify) was facing significant problems with public relations due to artists’ claims of poor treatment. They had accused Spotify of underpaying artists, obscuring its business practices, and being overly litigious. The objections reached a critical point with a union of creatives, the Union of Musicians and Allied Workers (UMAW), submitting a petition to Spotify and on March 15, 2021, protesting at its global offices. Spotify .....more

In April 2021, the co-founders of the Onyx Initiative (Onyx) were reviewing the progress of their six-month old organization. The co-founders had founded Onyx to expand the Black talent pipeline by offering a scholar program that connected Black students with mentors and offered them online professional development. The initiative had successfully accepted an inaugural cohort of 170 Black students and partnered with numerous corporate, community, .....more

Teaching note for product # W25574

Teaching note for products 9B20M174, 9B20M175, 9B20M176, 9B20M177, 9B20M178, and 9B20M179.

The Maple Leaf Foods (MLF): Changing the System case explores how a major food processor pivoted its vision and operations in an attempt to become the world’s most sustainable protein company. Instead of focusing solely on financial goals, the organization's new purpose clearly recognized MLF’s potential impact on both society and the natural environment. In the anchor case, senior leaders considered the background and progress of this initiative. .....more

Supplement to 9B20M174.

Supplement to 9B20M174.

Supplement to 9B20M174.

Supplement to 9B20M174.

Supplement to 9B20M174.